What do you like the most about your hair? We take in all of the facts and make a customized hair care plan based on your hair goals. This process allows us to obtain a thorough hair care and wellness history, do a hair assessment and then, based on your hair needs, lifestyle factors and goals, develop a SOLUTIONS-BASED hair care regimen. In addition to being a Master Natural Hair Care Specialist, Adenike is also a Raw Food Chef & Reiki Master. Even as an experienced hair consultant refreshing your skills never hurts. Join master stylist Lisa Fuller aka "the peoples stylist" as she breaks down some very important natural hair care styling information and maintenance tips. Moreover, a consultation should never be a one-time thing. Send a request. “I firmly, but gently go through ‘the why’s’ and ‘the how’s’ to use the products, and why it is beneficial to start the regime immediately after their service. To maximize the client’s satisfaction, advise, tips or even short tutorials on how to recreate the look at home are an integral part of the consultation aftermath. Fill out the form below to book a hair consultation. Hair Consultation for Your Hair Problems. The initial consultation includes gathering all necessary information about the client’s hair/scalp history, lifestyle and preferences that will lead to the selection of the appropriate loc size, parting and possibly the future loc maintenance. But during a consultation, good hairdressers should take a step back and listen. Many professionals swear by the simple gesture of sitting down next to the client. Give the client as much inside knowledge on the products you’re using, as possible. I then go on to recommend what I believe would best suit for my client and I give reasons why”, Amanda says. The pre-meeting worksheet she provided essentially helped us create a blueprint for the product formulation process, and we are so thankful. Permanent Loc Extensions Quote Online(For clients who don’t … That feeling is what it is all about. Moreover, the notes will be helpful as an argument to draw on in case of complaints or as a support for your colleagues when you’re on holiday or sick leave. During this 20 minute session, we'll discuss and assess your hair type, texture, and porosity level plus your hair concerns and goals. Over 40+ Years’ Experience in Hair Regrowth utilizing Acupuncture. There are several ingredients that she is especially looking for, when she asks this question: ‘Are there any silicone or metallic based products?’. Furthermore, it is important to explain technicalities in a simple way and, last but not least, give the client 100% of your attention. It is also at this point I talk about when I would like to see them again, and we make an appointment for their next visit. The more knowledge you gather about your clients and their hair, the easier it will be to match their needs. Amanda advises you to strategically use engaging and describing words when you explain how you are going to work with the client’s current colour. I feel this is an important step in not only retaining clientele – it also gives the client confidence in you as a stylist. She works from the mantra that a colour should compliment a style and the style should compliment the colour. Our team consists of qualified and accredited acupuncturists. You didn’t get a satisfying answer to your question? BY APPOINTMENT For instant bookings online click on … ®NATULIQUE Certified Organic Beauty since 1998 | Aarhus, Denmark | All rights reserved 1998 –, NATULIQUE NATURAL PROFESSIONAL HAIR COLOURS. $25.00. Even if your client isn’t the most talkative one, listening to his body language will help you avoid false assumptions. hair transplant (fue/fut) hair replacement … Whatsapp Call: 60minutes / 60 USD Skype Call: 60minutes / 60 USD Email Session: 60minutes / 60 USD … In the busy salon-life theoretically learnt consultation principles might, however, fade into the background. Always be ready to ‘actively listen’ and be ready for change”, Lynell argues. Don’t let your client take control over the conversation – that is where unrealistic expectations arise. Once you’ve decided on what to do, give the client a detailed description of your plan, so they can follow easily. The only way to find answers is an in-depth hair consultation – one of the most fundamental skills of the profession. This is essential to our end result with any service on the day, and even more so for the longevity of any colour service being performed. Monday - Friday: 9.30am till 5.30pm. Our unique and comprehensive consultation process was created by Dr. Susan Walker, ND, Naturopathic Doctor and Trichologist. In order to guarantee the work until the next consultation, Amanda recommends her preferred products to the client and gives styling tips, but more importantly, she makes sure to follow up the consultation after the client has left the salon. A Hair Consultation Form is a document that is used by the hair salon in order to get information about what the client's needs regarding hair treatments. Ask for a 5-year hair history. This makes the client feel that you really care about her. She gives an example of how the conversation could go: “Annie, I think your previous colour is nice. Client Consultation Form Dear Client, It is my sincerest hope to serve you with the best hair care services you have received. Which hair care and styling products do you use? Also, I encourage my client to rebook after 6 weeks. Before Lynell gets into the talk about hair goals, she finds it … You will learn and understand the importance of health and its significance to hair . Hairology Salons aims to please all of our clients. Founder of Natural Chinese Hair Growth System . She has an important rule of thumb when she customises her consultations. “Maybe”-s, and “I’m not sure”-s are the warning sign for an unaccomplished consultation. What happens during a Hair Consultation at Earthtones Naturals? We'll also evaluate hair products currently used and make some … Don’t give up! Do you have a photo of that time? As the hair consultation moves along, Amanda explains what kind of products she uses. hair porosity. Buy $9.99 Free Preview. Trust from both sides is the cornerstone of a successful consultation. Memberships And Associations. Taking all the time you need to find out exactly what the client is looking for will not only make them feel valued, but also pay off in terms of customer satisfaction later. Few hair problems are commonly seen while few are unique and need special attention and care. If you’re consulting a client for the first time, you might even consider booking a separate appointment for the consultation. In order to do so, I would like to learn more about you, your hair care needs and your preferences. How important is it for you to maintain your hair length? NEED A NATURAL HAIR CONSULTATION? It goes beyond knowing the craft of colouring and styling; it is about making the person who sits in your chair feel beautiful and special. “I can judge by body language at this point if my client is engaging with me or not, I then say: ‘OK, I know exactly what colours I would love to go and mix up for you, are you OK with me to go ahead?’. In order to know what you are working with and to align expectations with your client, Lynell recommends you to gain insight about what products the client uses at home. She keeps throwing her hair from side to side admiring her new colour and how it shines in the sun. She starts by making the client feel welcome and asks how she has heard of her and the salon. Don’t give up until you find the excited “that’s exactly what I’m looking for”. “I never consult with a colour chart, because I want to demonstrate to the client that I am a confident professional and that I know my colours well. Plant based natural hair & skin care products, nourishing your body with the purest botanicals from fro to toe! Natural Hair Consultation. What don’t you like about it? Flagship Sydney Salon. Good hair consultation doesn’t end with the finished look. Therefore, in any event that you are unsatisfied with the services provided, please from stylist or check out personnel before leaving. Keep the position of your chair lower than the eye level of your client. Secondly, if there are signs of metallic products usage, there is a very strong possibility that there will be a chemical reaction, which will lead to unwanted hair damage. ®NATULIQUE Certified Organic Beauty since 1998 | Aarhus, Denmark | All rights reserved 1998 –, NATULIQUE NATURAL PROFESSIONAL HAIR COLOURS, To be truly committed, you should be aware of the importance of client. Natural Hair Consultation. The walk home takes about 10 minutes longer than usual because she cannot stop checking her reflection in the windows she passes by. Before Lynell gets into the talk about hair goals, she finds it important to gain knowledge about the client’s hair history. This sets a scene for a comfortable setting allowing you to be open to their thoughts, and most importantly, them being open to your ideas”, says Lynell. This is probably the number one rule of hair consultation: Taking all the time you need to find out exactly what the client is looking for will not only make them feel, Furthermore, it is important to explain technicalities in a, Questions, questions and questions – they are the. Avoid misunderstandings by constantly repeating what the client just said. This gives Amanda some background information she can use here and then throughout the hair consultation. The number one rule for her is that the client never gets to choose her own colour from a chart. But careful! Scent Quantity. He who writes remains” – even if you have a trained memory, having a digital file about each client’s individualities is next level customer service. “I always ask my guests about their lifestyle, working environment and care and styling routines – especially if they have shown me a picture of a hairstyle they would like. Every client is unique, which means that no consultations are alike. Being a good hairdresser. She uses these disciplines to create a step-by-step holistic hair … “All these factors play a role in how a certain colour can be achieved, after all”. She calls it the prescriptive part of her hair consultation. Let's talk hair! custom hair care products. Hairology Radio June 2019 - Oldies But Goodies. Select Saturdays each month also available to book below. These ingredients will firstly prevent colour penetrating the cortex and allow pigmentation to be changed. Be clear about the price before you start. This way the client get a closer relation to what you are talking about, and it gives her a sense of ownership. “It is at this point that I determine whether we need to do a detox service on the client’s hair, along with explanations as to why the colour may not hold as long as usual due to certain medications, and past services”, says Lynell. Talking to them by looking through the mirror is less personal and might even be intimidating. Your natural hair consultation consists of learning and discussing more about your . Take notes and photos while consulting to keep, Next to making the client feel heard and valued, an individual client file helps to customise their salon experience and steadily increase, Have a look at this blog, where our NATULIQUE educators Lynell and Amanda share. custom protective styling Click the white box to schedule your 30 minute session. “How can I make this individual client happy?” is a question asked by every hairdresser, every single day. Add to cart We love to see women grow into loving the natural texture of their hair but we know it can be a frustrating journey. These instructions are strictly for natural hair services and not microlocs. HAIR CONSULT Your hair is one of your most beloved and treasured assets. Buy $39.99 Free Preview. Text copy describing the benefits of getting a consultation. If you're frustrated by poor-performing products, don't know where to start with natural hair, or want help with your hair goals and challenges, please schedule a one-on-one consultation. This 8- week course is a blend of instructional video content, … To avoid disappointments or raising false hopes, tell the client straightforward if the look they’re aiming for is impossible to achieve with their hair. During this personalized session, I'll help you to design the perfect natural hair care regimen to help you meet your hair goals. “I give the client a call or a message a week later to see if they are still happy about the result”, Amanda tells. With the following examples, you have some strong opening questions up your sleeve to move the conversation in the right direction. Lynell recommends what products she would like the client to take home to ensure longevity. Dr Johnson C S Lee. Loc Consultation. This is also an unmissable opportunity to throw in product recommendations and increase your retail sales. We then have a conversation about what colours I use and why”, she explains. 30-Minute Consultation (50% Deposit Required to Book) 30 minutes @ $30.00 During this one-on-one class, we will discuss your current hair regimen/routine, your hair type in regards to porosity and density, hair texture, hair goals, and hair concerns. customer loyalty, initiate good recommendations and online reviews, upsell retail products How does your daily styling routine look like? Despite the importance of listening, never forget that YOU are the moderator of the consultation! Nowadays many clients use Pinterest, Instagram or celebrity images to show their stylists what look they have in mind. Lynell recommends you to shorten the distance to your client by sitting down and talk to them face to face. This document helps the salon staff to get ready on how the client will be treated and what service will be provided. For Amanda, the customised hair consultation starts from the second the client crosses the doorstep to her salon. Adenike Walter, our Natural Hair Care & Damage Hair Specialist with over 20 years experience, is willing to give you an online consultation and help you out. Book a consultation with me. Is the style I want a true possibility with the current state of my hair’s color, texture, and … I make it clear to my clients that I will not guarantee colour lasting without my retail products”, says Amanda Gath, NATULIQUE Master Educator. Take the time at EACH appointment to talk about your clients’ needs – circumstances like the client’s working environment might have changed after all. For instance, it is always better to ask open questions rather than closed ones: That way the client is forced to elaborate on their expectations. Full Consultation Course Description. Lynell’s belief is strong when it comes to customer service and hair consultation in the hair industry. But how do you make sure that your consultation meets the individual needs of your clients? Is there a cut, colour or look that you’d like me to avoid? The client has made the decision of changing her salon and stylist, which means that she has moved out of her comfort zone. Natural Hair Consultation Form. Tips on How to Take Care of Your Hair Shampoo your hair … Simulating consultations in role plays with fellow hairdressers and salon team members will not only build your confidence during consultations but also give you the opportunity to learn new techniques from your colleagues that you haven’t thought about before. Here is our hairdressers instagram guide – try it out! “I argue for the choice of organic hair care and talk about the harmful effects on our health and the environment when using products with sulphates, parabens, and paraffin. If you are starting a natural haircare line, then I highly suggest booking a consultation with Tonya! There is always a way to re-frame the question in a different way. Natural Hair Consultation + Regimen Design 60 Minutes Price: $100 This consultation includes everything in the Quick Consultation but goes more in depth with your hair goals, lifestyle, health and wellness and hair assessments. Listen to what your hair and scalp say about you. custom hair tools. We are here to help. Quick Links. In this article we will provide you with some useful tips on how to hold the best hair consultation to satisfy your clients. To make a plan for them is a sense of care and commitment on your behalf to the client”, Lynell explains. You will learn what to expect in a professional consultation. If you don’t feel like doing it online- Face to Face Consultation(when we reopen- $25 fee towards service consulted) Retwist Quote Online(You need root maintenance and a little repair). June Hot Pics. This is important to … “I ask for a thorough 5-year hair history, in which I include questions about illnesses or medications. “I always recommend retail products, but I am not pushy. hair type. “He who writes remains” – even if you have a trained memory, having a digital file about each client’s individualities is next level customer service. Natural Hair Consultation. To build up a trustful, personal relationship, it is important to put your client at ease. I will advice you / answer your questions: how to stop hair loss (naturally) how to regrow your hair (naturally) analyse what is the best treatment / option for you; medications: finasteride, minoxidile etc. The only way to find answers is an in-depth hair consultation – one of the most fundamental skills of the profession. and the many benefits it can bring for you as a hairdresser and for your salon business. Major Repairs Quote Online(Need root maintenance, fixing broken, thinning, locs). Regular price $99.99 $74.99 Sale. “By telling the cost of the recommended products during the hair consultation, it gives them a good couple of hours to think about it, instead of a ‘last minute’ add on, they feel more comfortable with their decision of commitment to purchasing the necessary products”. If you have some successful experiences in customising your hair consultations as a hairdresser, please share your advice in the comments below. Even if you have known the client for years – never get too comfortable. I always set aside 10-15 minutes for each hair consultation, as it is so important to never let yourself become ‘too comfortable’ with a client. I give the client a follow-up call or a message a week later to see if they are still happy about the result”. Questions, questions and questions – they are the alpha and omega of each hair consultation. Shop online … If your self-confidence is waning because you’re losing your hair, you do have options. Second: Products. She recommends you to get the client to smell the NATULIQUE colours, as this is a great starting point to talk about the ingredients and how they benefit the hair. “We examine nothing less but hair type, natural hair level, the percentage of grey hair, (previous) medication or illnesses, scalp condition and also the hair’s porosity and elasticity from roots to ends“, explains Claire from Claire Hair Boutique in Perth. Due to the nature of our business we will try to work with you and gladly resolve any … “When I have a client in salon, I sit with them at their eye level. Shrugged shoulders or sparkling eyes will tell you more than words. Free First Consultation. The Natural Hair Consultant Course gives you all of the tools and tricks of the the trade to be a HIGHLY sought after curl consultant; a natural hair whisperer, if you will! NATULIQUE’s ABC of Hair Consultation features all important steps to refresh your skills for an encompassing hair consultation experience. You will learn product knowledge and how to properly apply them and so much more. Last but not least: Talk about money. Hairdressers love to talk – so says the cliché at least. Thank you for considering us! or simply reduce the time between bookings – all of which are important factors for a thriving salon business. Apart from these technicalities, it’s essential to also take personal factors into consideration. Please book a consultation for microlocs if you are a new/transfer client. Amanda asks the client to talk about their ‘hair goals’, and always starts the discussion with colour choice and secondary moves on to hairstyle. “How can I make this individual client happy?” is a question asked by every hairdresser, every single day. I engage in a talk about how we are going to achieve the desired result with the organic products I choose to use as a stylist. Then I explain the extra health benefits internally and externally achieved through choosing a cleaner product”, Lynell tells. We know that this runs in the veins of every professional hair artist. The initial consultation includes gathering all necessary information about the client’s hair/scalp history, lifestyle and preferences that will lead to the selection of the appropriate handling, product use and style selection. This will give you the opportunity to create a more personalised hair consultation. Using the consultation appointment to really break down those barriers and ask the questions that need answers is going to be the key to becoming a new client’s hair hero. If you are unable to make it to our Sydney salon we can arrange a phone or virual (FaceTime or Zoom) consultation to discuss your hair needs. I explain why and how the colour fades, why the hair is not soft or shiny, and why it is hard to manage”, she says. Next to making the client feel heard and valued, an individual client file helps to customise their salon experience and steadily increase customer satisfaction. However, I believe we need to add some depth into the root area by cooling down your base colour, which will give you a longer lasting result. An excellent advice is to place the product you are recommending into the client’s hands. Not only do I want you to be happy with today's visit but I also want to build a long-lasting relationship with you -- I want to provide your hair care service. Therefore, when it starts to thin or disappear, the damage rarely stops at the loss of hair. A proven technique to get feedback and encourage rebookings are follow-up calls or messages a few days after the appointment. She just left your salon. Have a look at this blog, where our NATULIQUE educators Lynell and Amanda share 8+ tips to customise hair consultation. If the consultation proceeds a little cumbersome, take matters into your own hands and use tablets or print magazines to fire the client’s imagination, start a discussion or ensure you’re sharing the same idea. This Hair Consultation Form contains all form fields that ask for the type of service the client needs, the … This is probably the number one rule of hair consultation: A good consultation takes time! You can also share your beautiful work on Instagram and tag #NATULIQUE. “I always recommend retail products, but I am not pushy. In the busy salon-life theoretically learnt consultation principles might, however, fade into the background. Answering your phone or talking to colleagues during an appointment will make them feel unheard or not taken seriously. It moves you from curl confusion to curl confidence as you begin to assess, predict and develop exactly what your clients need to do to confidently rock their curls. Consultation … Amanda emphasises the importance of listening to your client’s body language when you give the detailed description of what you want to do. FREE PREVIEW. How much time do you spend on styling your hair each day? Start out by offering them a coffee, asking about their last visit or telling them something personal about yourself. Take notes and photos while consulting to keep sensitivities and allergies in mind or to keep track of improvements in scalp and hair condition. She feels more confident and beautiful than ever. 1 Chapter 1 - Program Description. That’s why a thorough analysis of the present hair condition and its 5-year history is key for a good consultation. Shop 4, 211 Ben Boyd Road, Neutral Bay Opening Hours. Take this small survey and within 3 minutes understand your hair problems and figure out a way out with Kesh King’s unique natural remedy. This will assure them you listened properly and confirm that you’re on the same page – once you’ve started working, it might be too late for check-backs. Our Story Policy. What was the favourite hairstyle you ever had? This is to see whether it’s achievable and if they can maintain the look at home“, Claire says. “My approach to a consultation is exactly the same with a new client as it is with an existing client. Need hair help? To be truly committed, you should be aware of the importance of client consultation This will spare you awkward situations when it comes to paying. You will learn how to manage and maintain natural hair and create natural hairstyles.
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