Press question mark to learn the rest of the keyboard shortcuts. Have you had bad experiences with either?

Online marketplaces like eBay and Mercari have created places where people can buy and sell new and used items at discounted prices, making online shopping even more enjoyable. The absurdity of the response certainly did leave me chortling, however. The fast and easy way to sell or buy almost anything. Ebay offers great seller protection, as long as you follow their rules you won’t get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. Yeah, so the whole deal is you pay right away, but the seller doesnt get paid until you rate them. I, of course, gave them the information, even though I do not trust their integrity as businessmen. You have to be careful who you buy from, and make sure to ask the seller for additional information and more photos if you’re suspicious. We use cookies for analytics, personalization, and ads. Do not use this app if you are a serious seller. I’m afraid that if they do not change their ways, they will never be able to truly compete with eBay. I've not only contacted them through the app, but I've called them multiple times as well. I contacted their customer service they said they could not find me I gave them everything to look me up and I said find close my account just give me my money! Mercari has a consumer rating of 1.48 stars from 1,100 reviews indicating that most customers are generally dissatisfied with their purchases. You can even contact the seller. I have given up trying to get back my money. I gave them opportunities to fix each issue as they arise and they just close out tickets. When I placed an order there was a $4.25 shipping charge. Also fakes are very easy to spot. If they refuse, it probably means that they’re hiding something. I took my selling/buying seriously, almost like a second job. I try to communicate back FOUR TIMES knowing that those shorts were in perfect condition just to get no response back. Only buy from users with good ratings and also be diligent about reporting people who are selling counterfeit items. Have you ever had a bad experience on any e-commerce platform? Sellers liked the app features. Deleted the app and called it a day. One of the best things about Mercari is that it is now possible to do everything via mobile app, which makes this platform super convenient and universally accessible. It’s always better to buy from sellers who have a lot of reviews on their profiles. In the past month I've had around $150 tied up in bullshit transactions (purchases, in this case) for which it was quite obvious, immediately, that the seller was not going to ship the item. When my mercari time ended I (and still do) had all 5 star ratings with positive comments and great seller reviews, so to start off their customer service is just like talking to a emotional teenager going through puberty for the first time, and doesnt understand the world around them... Their responses are scripted, or STOLEN from google by copy and paste, they will try not to respond at all But i didnt allow that, i made them reply to me by blowing them up, each time they would try and close the request and I'd keep saying unsolved. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! This is Mercari. We’re in this together! 128 reviews. No More sellers fees for you Mercari. I advise everyone to file with the BBB and the attorney general in California since that's where their office is. Mercari sucks. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will Its funny, when i type in Mercari on Google the Better Business Bureau pops up. I'm just really suspicious of this right now. And every time I contacted them, asking for an explanation, and how i could fix it, or what i was doing wrong, each response was something different. Ive read many things about people in the same situation as me. Share. Mercari is the number 1 selling app they have helped me make over 2 thousand dollars in 2 weeks selling all of my old junk and collectibles i never used anymore sitting in my closet. Yeah, just updating you on my situation as well. Said I qualify.

Anyway they banned me for distribution of counterfeit items when the items I sold were sealed in the package with brand names on it. I actually read a success story on facebook the other day in regards to mercari. Stay tuned with our weekly recap of what’s hot & cool. The seller is still peddling fakes. The thing I’m looking at is suspiciously cheap which is what has me wondering. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days.

However, sellers don’t work at Mercari. If you dont submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. Sold item was rated. Additionally, the often tried to close the support tickets before they were resolved to my satisfaction. 43 sales. There were mixed reviews on customer service – some said it was good, others said it was good for buyers but not for sellers. Anything that will threaten their ad revenue or does not fit their narrative will be labelled as "hate speech", even where no legitimate cause has been observed. I sell supreme clothes on Mercari. That being said I would never sell high $$ items on there, I just sell quick items so I can open up my sourcing to a bit more. lol SO THE MORAL OF THIS STORY IS IT HAS BEEN PROVEN ON MULTIPLE OCCASIONS THAT MERCARI is indeed ran by the most uneducated, I started a business using mommy and daddy's money because they said i can be anything i want to be, nothing more than a high school keyboarding class knowledge in the technical field and probably business 101 if that. I already did file a BBB complaint but online. Be very careful if the price seems too good to be true. All transactions received glowing reviews FROM CUSTOMERS. This company only tore the the seller . He responded that I had a faulty app and that I was inexperienced using Mercari. I put a ton of work into over 1,000 listings and over 2000 good feedback- what a waste!! Your email address will not be published. Reddit promotes censorship and is not a free-speech platform.

Someone could report you at anytime for counterfeit and you will be screwed. I changed the wording (even though, as I’m sure you can agree, this is absurd), and I woke up to the same emails I had gotten before. Stick with poshmark. For example the wording, i wasn't able to call the popsockets.

In terms and conditions, Mercari states that the app is not responsible for anything that happens away from the platform. I have been selling on Mercari for several years and I occasionally buy things. ! bj s 4 reviews. I'm mostly doing it for bullshit money so I'm not as concerned about when the payouts come around; I typically just spend the money on shit on Mercari. Really not good. Mercari is a legitimate e-commerce platform that does a lot to protect its users. Maybe they’re selling stuff because they’re moving out or their kids have overgrown them. I sure hope they’re being truthful. I do not recommend this app to anyone. Crappy Service Crappy Company. So here is Mercaris phone number. Items I received did not match condition in listing. Zero customer support and canned robot emails when they do respond after 48+ hours!!

When i call they say I need to speak with the moderation team. Yes, people usually sell used items, and they cost less than new ones in the store. In a 1-star Mercari review on Trustpilot, the reviewer said they bought an item that never arrived and customer service was no help in resolving the issue. Some people might try to scam you by making their products look better in the picture than in reality. On one hand, I have had good luck selling on there and the transactions as a whole are pretty painless. Waste of time. This situation repeated itself many times. If you are selling collectable items, or expensive items, do not use Mercari. The photo shows the poorly packed and damaged art glass I paid for. Mercari App Reviews.

Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. (even though that is what the package said) so I reposted and changed the wording, a week later wake up to the same f*n emails. To add to the frustration, they were unable to explain exactly what rules or laws I was breaking. My buyer changer his mind 20 minutes after I posted and said he was sending it back.

Anyone else here care to chime in? does anyone know if they're will be a chance i can get my money back ?

Updated Oct 29, 2020. Then they suspended my account because my credit card company is going after them. I had an issue with them today. They need help, and it really sucks, bc you can flip sh*t so fast on mercari. And with the thousands of others. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. Not a big deal but I asked the seller about the charge.

She requested a refund and now I wait to see what Mercari does. They denied the return and said it didn't meet their policy requirements. There is SO much potential for sales, it is SO easy to list and I have, personally, made SO much money from using it. IT DID MAKE ME LAUGH OUT LOUD more than once. Ive used Mercari a good bit before. We’ll explain the things that you should pay attention to if you want to avoid scammers. Press question mark to learn the rest of the keyboard shortcuts. I was charged for a b item that I canceled because if no tracking information in 5 days. The outside box she says is not damaged so it didn't happen during shipping, as I wrapped each item with thick layers of protective bubblewrap, and the on/off button is kinda hidden too so no idea how she managed to break it.



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