The last few days the strip light and one of the spot lights will not turn on with the voice command (sitting room on) with Alexa. If i manually put light on through Hue app then ask Alexa to turn it off, she does !?! Therefore in such a case, you need to use Philip’s app to turn off the lights which are quite comfortable and possible.

I deleted light #2 and now I can’t add it back. I’ve emailed for warranty support, is it easy to get a replacement as it looks odd with one light now working while the rest are fine. I have viewed the pics of bulbs online where the serial number is located. 3.

A smart home gadget addict and also enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Great Deals, What do you mean?

One only blinks and is not discoverable. You can use two methods which are; Switching on all the lights at once and then switching off after a few seconds. I have set up to switch on the lights when I get home. This can happen when setting up if you bulbs are out of range of the hub or perhaps depending on where the bridge is positioned.

For the money spent on these light bulbs, I am very frustrated with this lack of trustworthiness. I’ve spent hours trying to figure out to the point of delegating apps and starting over. Despite Alexa being linked and saying ok when I attempt to switch the lights on or off nothing happens. Press and hold the button on the plug. Once reset you can then connect them to your new bridge.

It is in a desk lamp, not a dimmer switch. I do own multiple bridges but the Hue app does not support it. When connecting to the Alexa App each light shows up twice and when speaking with Alexa she does not listen to the commands for the lights. Close. Any tips? I have 3 ceiling fans with 3 lights in each fan. To reset a Zigbee Bulb using a Lutron Connected Bulb Remote all you must do is follow along: The process for resetting a Zigbee Bulb is using the Philips Hue Dimmer is much the same as the Lutron Connected Bulb Remote but the Philips Hue Dimmer is much easier to come by. Your email address will not be published. Went to Hue app, turned light on- it worked. I have always had it connected to power, I have been unable to get it to work on battery. How to Factory Reset Your Philips Hue You will need to re-setup your Philips Hue system after factory resetting it. I’ve spent the last 3 hours trying to get them to connect to the bridge. Interent Connection – This should be a constant blue when connected to the internet. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too.

If you wish to hide the lights so you cannot see them as they are perhaps distracting depending on the location of your bridge, then they could be covered with wire tape to block the light.

Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.

Guess I have to rip it loose and test tomorrow. i’ve only had it for less than a year . Your email address will not be published. Disable the Philips hue skill and later reactivate it with the use of Alexa app. This had always been an awful design flaw in my mind, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. OK everyone – I figured this out finally after some digging and risk taking.

do I need a new strip or is there a fix to this? Join our Facebook Group & Other Hue Users, Then open the Philip hue app and select “settings options.”.

The smart lights, Hue Bridge, and smart controls will forever change the way you experience light. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Sounds faulty, probably best to contact Philips.

I have connected 2 bulbs with the hue and enable with Alexa echo. am i missing something/ is there a way to fix it/ can i send it back to philips?

It cannot be found through the software either. Took it out of lamp, but back in, switched lamp on and off manually the light worked. Read: Our full guide on how to connect Alexa to Philips Hue here.

Any idea why Alexa keeps “forgetting” that hue lamps are dimmable?

Did anyone find a resolution for this problem? I have to unplug it and reconnect.

I have 6 other strips to shorten but am concerned that they will have the same problem. However, no serial # can be found on this bulb.

It is highly frustrating. Philips Hue is not just a smart bulb, it's a smart lighting system. Occasionally one of the spot lights does not turn on first time via the Alexa voice command, but when you repeat the command it often corrects it.

It would turn on and stay on for a few seconds and then turn off, leaving the room in total darkness.

It will turn on and off and the two others do nothing. Take a second to support Mike Salerno on Patreon! I do not have the Philips remote. Hi, my hue strips was connected to my hue huv, removed then connected to a USB zigbee device. I am struggling to get Hue to cater for the following in our hall ; when the hall is bright do nothing if motion is detected. Check that the ethernet cable is securely connected to the bridge and your router. You can now control this light using the Dimmer switch. It appeared when I purchased the Alexa dot 3 and Echo plus.

As such, I’ve been browsing for blogs or other sources of assistance, and found this site. Now I want it back to the hub as the zigbee usb is defective.

I am unable to unpair it. With the Philips Dimmer Switch in hand, bring it within 10 cm of the bulb or lamp you wish to factory reset, then press and hold the I and 0 buttons simultaneously. Sometimes the hue bridge may automatically stop to work due to various causes like the settings and so on. Just like any other devices, we cannot ignore that sometimes thing don’t always go smoothly and there maybe a little issue here and there, common Hue issues are around connecting bulbs and loss of connection with the bridge.

After that, click on “add serial number” option on the app. I just bought two hue GU 10 spotlights. It’s not found either. The Fix. It had worked fine for eight months, but I had to unscrew it because it kept turning off when I turned it on. Any suggestions? Any solutions? My Alexa no longer recognizes my Hue A1 “old version” bulb. Over the years as my smart home has evolved and because I change thins so much, I have had to reset various Zigbee Bulbs and it has always been a pain in the butt. There is also a significant delay when using Alexa vs Google home.

6.

Read our full guide here – How to Fix Unreachable Hue Bulbs. they should now work with alexa and can be renamed. To reset a Zigbee Bulb using the Philips Hue Dimmer just: Both methods for resetting Zigbee Bulbs are simple.

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